New Job Opportunity: Director of Revenue Assurance – Scottsdale, AZ

Contact: Steve Eddington      Ref: 7947

Company Description:

Our client is an industry leader providing VOIP telecom and software services (Outbound, Toll Free, DID, UCaaS and CCaaS) to large corporate clients worldwide. They are privately owned, debt free, and since their inception over 26 years ago have had a consistent track record of year-over-year profitability and growth. To support their continued growth, our client is seeking to hire an experienced Director of Revenue Assurance.

Responsibilities:

The Director of Revenue Assurance will be responsible for:

• Oversight of revenue from customer base with goal of maintaining customer revenue.
• Daily review of analytics utilized to manage base and business day to day.
• Direction of team members involved with base management and “defense”.
• The negotiation process of renewals as well as issue resolution, including drafting communications, strategizing, reviewing cost analyses, and communicating with existing clients.

Requirements:

• Bachelor’s degree
• Proven track record of strategic thinking experience
• Excellent verbal and written communication skills
• Self-motivation and strong work ethic
• Proven track record of success fulfilling similar responsibilities
• Experience in IP Voice, UCaaS/Cloud PBX, CCaaS/Omnichannel software industry vertical
• Proficiency in Salesforce

Compensation: Based on Experience

Email resume to resume@electronicsearch.com and put Ref# 7947 in the subject line.