New Job Opportunity: Applications Engineer – Clinton, SC
Contact: Carl Schumacher Ref: 7983
Summary:
The Applications Engineer will collaborate with engineering to understand our customers’ needs, design and implement customized solutions by tailoring existing products to specific applications. In addition, this role works closely with other departments to provide technical support, troubleshooting, and training to ensure application functions are effective. Reporting directly to the Engineering Manager and liaising with our product experts.
Develop customized applications, configurations, including system integration, to meet specific customer needs.
Troubleshooting application issues, providing technical guidance, assisting with installation and implementation.
Presenting product capabilities and demonstrating how solutions can address customer challenges.
Conducting training sessions for customers on proper application usage and best practices.
Creating user manuals, installation guides, and application specifications.
Overseeing project timelines, ensuring timely delivery of application solutions.
Working closely with engineering team to identify potential opportunities, and with development teams to address technical issues and improve product features.
Perform other duties as assigned.
Requirements and Qualifications:
Ability to travel domestically up to 20% of the year
Experience working in a technical fast paced company
Strong technical knowledge in relevant software or hardware applications
Excellent communication and presentation skills to explain complex technical concepts to non-technical users
Problem-solving and analytical skills to identify root causes issues and develop effective solutions
Education and Experience:
Degree in Engineering or equivalent work experience
Relevant hands-on engineering or development experience
Able to communicate effectively at all levels of a business
Skills Desired:
Microsoft proficiency (Outlook, Excel, Word)
Excellent writing and proofreading skills
Ability to write clearly and succinctly for multiple audiences using formal and casual tones
Ability to work quickly, efficiently, and multi-task.
Excellent work ethic and strong intellectual curiosity